Understanding Failure

Duration: 1 Day    CPD: 7 Hours      



Course Description


This course is designed to identify, analyse and improve specific human behaviours which
impact on the successful delivery of engineering services within a critical environment.

The aim of the course is to enable students to develop and apply critical thinking processes. Failure is defined as everything from breaking SLAs to actual loss-of-IT service
and this is supported by real-life case studies.

Human factors features large in the examples and leads into solutions for minimising such inadvertent human intervention to avoid failures.

Who should attend?


  • Consulting Engineers (Mechanical & Electrical) upskilling or transitioning to data center projects.

  • Critical infrastructure engineers from data center operators responsible for facilities operations.

  • Sales engineers and product engineering staff from technology vendors looking for broader awareness of their market

This course has met the required standards of the organisations listed below and is approved, accredited, validated or endorsed by them. More details of our relationship with each and the process for gaining credit equivalencies is available upon request.

Learning Outcomes

  • ICT hardware power and cooling requirements and limits for functionality - ASHRAE and ITIC / CBEMA Curve.

  • Electrical power and cooling redundancy, Tier classification, concurrent maintainability and fault tolerance. 

  • Compartmentalization and pathways.

  • Human Error.

  • Electrical systems, critical and non critical loads.

  • Emergency generation systems

  • Fuel storage and treatment

  • Mechanical cooling systems including power for mechanical systems

Course Calendar & Costs


Below are public classroom dates for Data Center Design Awareness (DCDA). Prices are shown in local currency however will display in USD on next screen. You will be given a choice of currency to pay in at point of transaction or when requesting pro forma invoice. 


Exam & Certificate


Students must complete a supervised open-book online examination on the final afternoon of the course (1 hour). A score of <60% will constitute a pass mark - course work activities will also be taken into consideration by the Instructor.

A certificate of completion will be available for students to download from their online account page that reflects the 7 CPDs they have earned. This can be used against annual professional development hour requirements of numerous professional bodies.

Singapore +65 3157-1395

London +44 (0)20 3326-3862

Madrid +34 911-937-948 

New York +1 (212) 404-2378 



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