As a product development and solution sales organization it is imperative that technology vendors provide their frontline staff with an independent view of the market they work in addition to the product training developed in-house. A focused and educated workforce unlocks potential and opportunity across the whole value chain.
I attended the 3-Day Cooling Professional course last year to work out whether it was right for us to use internally as a training tool.
Even though we are a specialist cooling company, we know the importance of training and we engaged with DCPRO to make sure that we are fully updated on current cooling methodologies and technologies as well as their practical applications. Having that knowledge allows us to anticipate and exceed our customer’s requirements.
We decided to hold an in-house CoolingPro course and invited representatives from all over Europe to our Technical Center outside Stockholm in May. The instructor was excellent and the course opened up a great open discussion about the latest cooling trends in relation to our own products and it was also a great team-building activity.
Business Development Director